(Alert) Call to QuickBooks failed with error... Error Code 3140...

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Alert

Call to QuickBooks failed with error 'There is an invalid reference to QuickBooks Item "80000004-1179498859" in the Invoice line. QuickBooks error message: You cannot use the same tax item in both the line items and the txn tax. Error Code 3140' on InvoiceAddRs

Cause

This error usually happens by mistake, clients are exploring the system and they make a change, unaware of the effect it will have.

Resolution

In FieldEdge head to Settings and select Tax Codes. Change the Tax Code from Use Tax to Sales Tax.

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